Integration for Novell GroupWise

E-mail is one of the most rapidly growing sources of content generated by individuals and organizations today. E-mail content has traditionally resided on either an e-mail server or a user's desktop. This model provides a number of challenges when organizations attempt to manage and harness the value of e-mail content as a core component of a knowledge-centric environment.

The Integration for Novell GroupWise enables business users to store e-mails and attachments directly into OnBase without the necessity for a separate Client interface. Users are able archive e-mail correspondence and attachments by simply selecting the select e-mail(s) from their Inbox and clicking a button in the GroupWise Toolbar. Content retrieval is also available using the OnBase Desktop via GroupWise or through the standard OnBase Client. This integration provides a flexible method for importing content into OnBase via a widely accepted, familiar e-mail client.

Application

The Integration for Novell GroupWise allows users to use OnBase functionality, such as document retrieval, workflow and document importing from within Novell GroupWise.  With integration, users can import e-mail from Novell GroupWise into the OnBase database. Users can employ the Import into OnBase button on the GroupWise Toolbar to import e-mail. Users can elect to import just the e-mail or to import attachments to the e-mail as well. Once the e-mail is imported into the OnBase database, it is retrieved through the OnBase GroupWise Document Retrieval window or it can be retrieved in the OnBase User Console.  In additional to viewing archived emails, users can also view existing documents resident in OnBase through the OnBase GroupWise Document Retrieval window. Access is provided to OnBase Workflow and the OnBase Explorer Extensions, via the Tool Bar Menu, The OnBase Workflow Viewer presents the user with OnBase Work Items and the OnBase Explorer Extension supplies alternative searching methods as well as the ability to create OnBase Electronic Forms.  The Integration for Outlook must be used with corresponding versions of OnBase Core Services and OnBase Desktop.

Core Features

• Documents archived into OnBase and still available in GroupWise

• No client application required for document import/retrieval (Requires OnBase Desktop)

• Access to documents all ready in OnBase

• Familiar interface, reduced training costs

• Access to OnBase Workflow

• Access to OnBase Explorer Extensions

• Integration with the OnBase Application Enabler, reducing indexing effort