Integration for Epic

The OnBase Integration for Epic offers healthcare providers a transparent mechanism for linking a repository of scanned images and other documents to the registration (ADT/Prelude®), clinical (EpicCare®/Clinical Documentation) and billing (Resolute®) application modules from Epic Systems Corp. As a result, paper-based documents such as registration items (e.g., patient ID, insurance cards), clinical documentation (e.g., consultations, progress notes), EOBs and other documents can be retrieved directly from within the interface of the Epic solution(s).

Making these supplementary documents more readily available improves patient care and satisfaction and contributes to increased efficiency in revenue cycle management. The integration of OnBase and Epic supports initiatives to create comprehensive real-time electronic health records that are secure yet accessible. It also fuels process improvements in patient accounting that can reduce tedious manual processes and reduce days in AR.

Document scanning can be initiated directly from the Epic interface at registration areas and point-of-care and associated with a patient record at the patient, encounter or order level. Integration for Epic also empowers high-speed OnBase scanning outside of Epic in high-volume scanning departments such as Health Information Management for incomplete or complete records as well as hospital and professional billing departments for billing documents. Bar codes are frequently used to match indexing information needed to organize the documents within OnBase to matching Epic patient information utilizing HL7 ADT messaging.

According to predefined user rights managed within the Epic interface, employees in both clinical and business settings can retrieve documents they need directly from within the corresponding Epic screen by simply clicking on hyperlinks within the Epic interface, similar to the way they might retrieve electronic results information natively stored in Epic. Once a user is signed on to Epic, it is not necessary to sign in to OnBase. With very little training, the integration delivers all of the advantages of document management without disrupting the user comfort level and familiarity with Epic.

The OnBase Integration for Epic fits well with other aspects of the healthcare setting, including Citrix® environments. Existing documents, such as those from other document management applications, can be automatically imported into the OnBase repository to be accessed through Epic as well. Data is shared between OnBase and Epic utilizing HL7 messaging protocols that enable automated indexing.

Application

The OnBase Integration for Epic is designed to extend the benefits of document management to Epic users with minimal disruption and training. Patient care is improved as caregivers have access to complete and comprehensive medical record documentation from virtually any location. By eliminating the last vestiges of trailing paperwork, this integration can help hospitals, clinics and physicians realize the vision of a paperless patient record that can be immediately accessed by multiple authorized caregivers from any secured location.

The solution also improves patient satisfaction by eliminating the need to provide redundant information. For instance, if a patient visit requires services at multiple sites on a healthcare campus, they will not be required to resubmit the same documents at each registration desk.  Patients not only experience greater efficiency when receiving care, clinicians benefit from the OnBase integration with the EpicWeb® application by accessing patient information from any location.

Revenue cycle management benefits from the OnBase Integration for Epic by allowing employees to manage requests, research and other patient accounting functions without leaving their desks or even the Epic interface. Whether responding to insurers asking for medical record documents, viewing EOBs, reconciling denials or managing correspondence with patients or payers, employees are more productive and can focus on higher-value tasks.

Core Features

• Integrated scanning and retrieval reduce training requirements

• Eliminates redundant data collection

• Reduces cost associated with labor and off-site storage by supporting high-volume/high-speed scanning:

• HL7 Interface enables immediate access to patient information

• Role based security protects and secures patient privacy

• Can be deployed in Citrix environments