Government Divisions
Whether communicating with constituents, internal staff or other government entities, IAS eases the transfer of information with OnBase enterprise content management solution. Whether a local municipality or a federal agency, IAS scales OnBase to fit the needs of any level of government.
Key Benefits
- Interoperable communication both internally and externally
- Self-service constituent Web portals for licenses, permits, requests and research
- Improved and enhanced constituent service with instant retrieval of information
- Decreased processing times with automated workflows
- Accountability and transparency for evolving regulations
- Less operational impact during staff changes
Central Electronic Repository
Becoming an interoperable government is imperative for constituent-focused service. From sharing records that may be over a hundred years old to providing services nationwide, OnBase has been implemented in solutions across the country. Governments can realize the benefits of a central electronic repository that offers immediate and secure access to documents as well as the added benefits of ECM such as automated workflows, records management and seamless integrations.
OnBase facilitates the flow of information not only within departments and levels of government, but also between them. Using OnBase, governments can connect silos of data to improve back office functions, accelerate processing requests or approvals and enhance researching. It can also, however, go beyond interdepartmental communication and allow municipal, county, state and national entities to share information with each other, allowing them to provide better constituent service.